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HelpQuestions, answered.
Everything about the silver, sizing, delivery and returns. Still stuck? Message us any time.
The silver
Yes. Every Classic is solid 925 sterling silver, all the way through, and UK hallmarked: independently assayed and stamped to British standard.
Plated pieces have a thin layer of one metal bonded over a base metal, which keeps the cost down. Solid pieces are the same metal all the way through. Our Classics are solid 925 sterling silver, hallmarked.
All real silver can dull slightly over time, especially if stored damp. It wipes straight back to a bright shine with the polishing cloth included in every order.
Yes. Our bracelets are made for daily wear. Water is fine. We would just avoid harsh chemicals, chlorine and the sauna, which speed up tarnishing on any silver.
Sizing
Measure your wrist with a tape or a strip of paper, just below the wrist bone, then add roughly 2cm for a comfortable everyday fit. Full instructions and a size table are on our size guide.
No problem. You have 14 days to exchange for a different size or return for a full refund. The piece just needs to be unworn and in its packaging.
Orders, delivery & returns
UK delivery is free and orders are dispatched daily. Most arrive within 2 to 4 working days, tracked.
14 days, full money back. If it is not right, send it back unworn and in its packaging for a full refund. Exchanges are free.
Every order arrives gift-ready in our signature box and soft-touch pouch, with a free polishing cloth and care card. No extra wrapping needed.
We are UK-focused for now. If you are overseas and keen, message us and we will see what we can do.
